Effective Date: August, 2026

Privacy Policy

Last Updated: August 12, 2026

CRPS SUPPORT respects your privacy and is committed to protecting the personal information of visitors to https://crps-support.com.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and protected, and the choices and rights available to you.

CRPS Support is an informational resource dedicated to providing information and educational content concerning Complex Regional Pain Syndrome (“CRPS”), available scientific evidence, treatment options, and related topics.

CRPS Support is not a healthcare provider, does not provide individual medical diagnosis or treatment through this Website, and the Website should not be used to transmit medical records or information required for emergency medical assistance.

1. Who Is Responsible for Your Personal Information

The operator responsible for the processing of personal information through this Website is:

CRPS SUPPORT

Privacy contact: privacy@crps-support.com

For privacy-related requests, questions, or concerns, you may contact us using the email address above.

2. Information We May Collect

The information collected depends on how you interact with the Website.

Information You Provide Voluntarily

When you contact CRPS Support, we may receive information such as:

• your name;
• your email address;
• the content of your message;
• any information you voluntarily choose to include in your communication.

Because CRPS Support discusses a medical condition, visitors may sometimes voluntarily provide information concerning their health, symptoms, diagnosis, medical history, medications, treatments, or similar information.

Please do not provide medical information that is not necessary for the purpose of your request.

Technical and Usage Information

When you visit the Website, certain technical information may be generated automatically, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• approximate geographic region derived from the IP address;
• referring website;
• pages viewed;
• date and time of access;
• technical and security logs;
• cookie and privacy preferences.

This information may be processed for security, Website operation, troubleshooting, statistical measurement, and protection against abuse.

3. Health and Sensitive Information

Information concerning a person’s health may be considered sensitive or specially protected personal information under applicable privacy laws.

CRPS Support does not require visitors to submit detailed health information merely to access the Website.

If you voluntarily provide health-related information when contacting us, we will use it only to the extent reasonably necessary to understand and respond to your communication or for another purpose clearly explained to you at the time of collection.

We do not use health information submitted by visitors for targeted advertising, behavioral profiling, or advertising personalization.

We do not sell health information.

We encourage visitors not to send complete medical records, identification documents, insurance information, Social Security numbers, payment information, or other highly sensitive records unless a secure method for doing so has been expressly provided and the information has been specifically requested.

4. How We Use Personal Information

We may use personal information to:

• operate, maintain, secure, and improve the Website;
• respond to messages, questions, or requests;
• provide requested information;
• prevent fraud, spam, abuse, and security incidents;
• understand general Website usage and performance;
• maintain records of privacy preferences;
• comply with legal obligations;
• establish, exercise, or defend legal claims;
• protect the rights, safety, and security of CRPS Support, Website visitors, and third parties.

We do not use information collected through the Website to make automated medical decisions about visitors.

5. Legal Bases for Processing for EEA, UK, and Similar Jurisdictions

Where laws such as the General Data Protection Regulation (“GDPR”) apply, we process personal information only when an appropriate legal basis exists.

Depending on the circumstances, this may include:

Consent — for example, where consent is required for non-essential cookies or certain voluntary processing activities.

Explicit consent — where required for health-related or other specially protected personal information voluntarily provided by a visitor.

Legitimate interests — including maintaining Website security, preventing fraud, responding to communications, and operating and improving the Website, provided those interests are not overridden by your fundamental rights and freedoms.

Legal obligations — where processing is necessary to comply with applicable law.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies necessary for its operation, security, accessibility, and privacy preference management.

Where required by applicable law, non-essential cookies will not be activated until you have made an appropriate choice through the Website’s cookie consent mechanism.

Cookies may include:

Strictly necessary cookies, required for essential Website functions, security, or privacy preference storage.

Analytics cookies, if enabled, used to understand aggregate Website usage and improve Website performance.

CRPS Support does not use advertising cookies or cross-site behavioral advertising technologies to create advertising profiles based on visitors’ interest in CRPS or other health-related content.

You may modify your cookie preferences at any time through [COOKIE SETTINGS LINK / “Cookie Settings”].

Additional information may be provided in our Cookie Policy.

7. Analytics and Health-Related Browsing Activity

Because the Website contains health-related information, CRPS Support takes additional precautions regarding analytics and tracking technologies.

We do not intentionally disclose to advertising platforms information indicating that a particular identifiable visitor has viewed a specific CRPS diagnosis, symptom, treatment, medication, or other health-related page for the purpose of targeted advertising.

Where analytics services are used, they should be configured to minimize the collection and disclosure of identifiable information and to avoid unnecessary processing of health-related browsing activity.

8. When We May Share Information

We may disclose limited personal information to service providers that assist us with legitimate Website operations, such as:

• web hosting;
• Website security;
• technical maintenance;
• email delivery;
• spam prevention;
• consent management;
• privacy-conscious analytics, where enabled.

These providers may process information only as necessary to provide their services and subject to appropriate contractual or legal safeguards where required.

We may also disclose information where reasonably necessary to:

• comply with applicable law or a valid legal request;
• protect the security or integrity of the Website;
• investigate fraud, abuse, or security incidents;
• protect the rights, property, or safety of CRPS Support, visitors, or others.

9. Sale and Sharing of Personal Information

CRPS Support does not sell personal information for monetary consideration.

CRPS Support does not use personal information collected through the Website for cross-context behavioral advertising and does not intentionally share health-related browsing information for targeted advertising.

If our practices change in the future, this Privacy Policy and the Website’s privacy controls will be updated before such processing is implemented where required by law.

10. External Websites and Resources

The Website contains links to third-party resources, including hospitals, universities, government agencies, scientific journals, nonprofit organizations, medical institutions, and other external websites.

Following an external link may allow the third party to collect information independently.

CRPS Support does not control the privacy, security, cookies, or data-processing practices of external websites.

Visitors should review the privacy policies of those websites before providing personal information.

11. Embedded Third-Party Content

Certain pages may contain embedded content such as videos, documents, maps, or other resources provided by third-party platforms.

Embedded content may technically allow the relevant third-party provider to receive information such as your IP address or browser information.

Where appropriate and technically feasible, CRPS Support seeks to use privacy-enhanced embedding methods and consent controls before loading non-essential third-party content.

12. International Data Transfers

CRPS Support may use service providers located in the United States or other countries.

As a result, personal information may be processed outside the country in which you reside.

Where applicable privacy law requires specific safeguards for international transfers, CRPS Support will use appropriate legal mechanisms and contractual protections.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking into consideration:

• the nature and sensitivity of the information;
• the purpose for which it was collected;
• security requirements;
• applicable legal obligations;
• the need to establish, exercise, or defend legal claims.

Contact communications will not be kept indefinitely.

Health-related information voluntarily included in communications will be retained only for as long as reasonably necessary to address the relevant communication or another purpose communicated to you, unless a longer period is required by law.

Technical logs may be retained for a limited period necessary for Website security, troubleshooting, and abuse prevention.

14. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, visitors should avoid sending unnecessary sensitive or confidential information through ordinary email or general Website contact forms.

15. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These may include the right to:

• request access to personal information held about you;
• obtain information about how your information is processed;
• request correction of inaccurate information;
• request deletion of personal information;
• request restriction of certain processing;
• object to certain processing;
• withdraw consent;
• request portability of information where applicable;
• opt out of certain sales or sharing of personal information where applicable;
• limit certain uses or disclosures of sensitive personal information where applicable;
• lodge a complaint with the competent data protection or privacy authority;
• exercise applicable privacy rights without unlawful discrimination.

To exercise a privacy right, contact:

[PRIVACY EMAIL ADDRESS]

We may need to verify your identity before completing certain requests.

We will respond within the time required by applicable law.

16. California Privacy Rights

California residents may have additional rights under California privacy laws.

Where applicable, these may include rights to know, access, correct, or delete personal information and rights concerning certain sales, sharing, or uses of sensitive personal information.

CRPS Support will honor legally valid privacy requests and recognized opt-out preference signals, including Global Privacy Control (“GPC”), where required by applicable law.

Because CRPS Support does not use personal information for cross-context behavioral advertising and does not sell personal information as described in this Policy, certain opt-out mechanisms may not be necessary unless our data practices change.

17. Do Not Track and Privacy Preference Signals

Browsers may provide “Do Not Track” or similar privacy signals.

There is not a single universally implemented standard governing all such signals.

Where applicable law requires recognition of a specific opt-out preference signal, CRPS Support will process that signal as required.

18. Children and Minors

CRPS Support provides general health information but is not designed to collect personal information directly from children under the age of 13.

Children under 13 should not submit personal information through the Website without the involvement of a parent or legal guardian.

If we become aware that personal information has been collected directly from a child under 13 in circumstances requiring parental consent and such consent has not been obtained, we will take appropriate steps to delete the information.

Parents or guardians who believe that a child has provided personal information may contact us at privacy@crps-support.com

19. Medical Information Submitted Through the Website

CRPS Support is an informational platform and communications submitted through the Website do not establish a physician-patient relationship.

Contact forms and general email addresses should not be used for emergencies or for transmission of complete medical records.

If you require emergency medical assistance, contact the appropriate emergency medical service in your location.

20. Data Breaches

If a security incident involving personal information occurs, CRPS Support will investigate the incident and provide notifications to affected individuals, regulators, or other parties when required by applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• the Website;
• technologies we use;
• our data-processing practices;
• applicable legal requirements.

The most recent version will always be published on this page.

When significant changes are made, we may provide additional notice where appropriate.

The date at the beginning of this Policy indicates when it was last updated.

22. Contact Us

For questions about this Privacy Policy, personal information processed through the Website, or a request to exercise privacy rights, contact:

CRPS SUPPORT

Email: privacy@crps-support.com

Website: https://crps-support.com